Rosland Capital Complaints, Lawsuit and Reviews (2024)

Considering precious metals for your investment portfolio, especially in the context of retirement planning, has been a longstanding practice. 

Gold, silver, platinum, and palladium have retained their significance as they offer diversification, act as a hedge against inflation, and protect market uncertainties.

In this review, we’ll explore Rosland Capital’s gold IRA to help you assess if it aligns with your retirement planning goals. Understanding the offerings and services of companies providing investment accounts is crucial, and we aim to simplify this information for you.

If you’re interested in opening a gold IRA, I recommend getting this gold IRA scam checklist. It will help you identify potential scams and navigate the financial markets with confidence.

Rosland Capital Pros:

• Diverse Product Offerings: Rosland Capital provides a wide range of precious metal products, including exclusive coins and specialty items.

• Gold IRA Services: The company offers the option to invest in a gold-backed IRA, allowing customers to include eligible metals in their retirement accounts.

• Established Reputation: With over 14 years in the industry, Rosland Capital has garnered positive reviews and holds an A+ rating from the Better Business Bureau (BBB).

• Customer Engagement: Actively present on social media platforms, Rosland Capital maintains a strong online presence for customer engagement.

Rosland Capital Cons:

• Mixed Reviews: While the BBB rating is high, reviews on other platforms like Trustpilot vary, with some customers expressing concerns about unsolicited calls and customer service.

• Limited Transparency: Some aspects, such as detailed pricing information, may not be readily available on the company’s website, requiring potential customers to contact them for specific details.

• Response Time Uncertainty: The response time for customer inquiries, particularly through the website’s contact form, is not specified, potentially causing uncertainty for those seeking assistance.

Rosland Capital Lawsuit: All You Need to Know

Rosland Capital is a highly reputed gold IRA company. They have only been involved in a few legal conflicts. Here are Rosland Capital lawsuits I found online:

Rosland Capital v. Doe

Rosland Capital has initiated legal proceedings against Doe Nos, an individual who made an attempt to coerce Rosland by threatening to tarnish their reputation in the eyes of both current and prospective clients.

They were sued for libel by Rosland Capital, which also demanded an immediate cessation of such activities via court order.

ROSLAND CAPITAL LLC VS VINCENT J BOVINO ET AL

Rosland Capital LLC filed a lawsuit against Vincent J Bovino on February 18, 2015, alleging a breach of contract. The complaint was filed at the Stanley Mosk Courthouse in Los Angeles, California, and was registered with the Los Angeles County Superior Courts. The courts have subsequently dismissed the lawsuit.

The legal case titled “Rosland Capital LLC vs Claude Frey Jr” is being pursued.

Rosland Capital LLC initiated legal proceedings against Claude Frey Jr. on September 20, 2016, alleging a violation of contractual obligations. The action was initiated at the Stanley Mosk Courthouse of the Los Angeles County Superior Courts in Los Angeles, California. The present state of the lawsuit is that it has been dismissed by the courts.

What is Rosland Capital?

Rosland Capital is a company that deals with precious metals, offering the convenience of delivering them to your doorstep or including them in precious metals IRAs.

Whether you’re safeguarding your retirement savings, hedging against inflation, or navigating market fluctuations, Rosland Capital provides options for your investment needs.

What sets Rosland Capital apart is its exclusive speciality of gold and silver coins, which you won’t find elsewhere. The company has established partnerships with Formula 1, the PGA Tour, and the British Museum, offering customers a unique collection of 100% exclusively licensed coins.

Headquartered in Los Angeles, Rosland Capital serves customers in the United States and internationally through independent companies in London, Paris, and Munich.

Committed to customer satisfaction, the company has earned an A+ rating from the BBB and an AAA rating from the Business Consumer Alliance.

With a focus on providing expert advice and building trust, Rosland Capital is active on various social media platforms and business sites, maintaining a strong presence for customer engagement and communication.

Rosland Capital Product 

Rosland Capital provides a variety of products for investors interested in precious metals like gold, silver, platinum, and palladium. They offer a range of options, including bullion coins and bars, suitable for holding or incorporating into a precious metals-backed IRA.

Gold

Rosland Capital offers a diverse selection of beautiful gold bullion coins, many of which are eligible for precious metals-backed IRAs. This includes coins like the South African Krugerrand, Canadian Gold Maple Leaf, American Gold Eagle, and American Gold Buffalo.

Silver

The company features an impressive array of silver bullion coins, with many eligible for a precious metals-backed IRA. Choices include the Canadian Silver Maple Leaf, American Silver Eagle, and more.

Platinum

Investors can diversify their holdings with platinum products, available in both bullion bars and the form of platinum coins.

Bars

Rosland Capital provides certified precious metal bullion bars, offering an additional source of wealth diversification and protection. Many of these bars are eligible for precious metals-backed IRAs.

Bullion Coins

The company offers an extensive collection of gold bullion coins, including popular choices like the South African Krugerrand, Canadian Maple Leaf, American Gold Eagle, and American Gold Buffalo. Many of these coins are eligible for precious metals-backed IRAs.

Premium Coins 

Rosland Capital also offers premium coins for collectors or those looking to diversify their portfolios. Examples include the Arnold Palmer 2.5oz Silver Proof 2022, Billie Jean King Cup 2022 1.5 OZ Gold Chain, and the Fernando Hierro 1/10th oz Gold Coin 2023.

Exclusive Coins

For those interested in exclusive coins, Rosland Capital provides a selection, including Lady Liberty coins in 999.9 fine gold and 999.0 fine silver. 

Additionally, they offer exclusive speciality coins under license from renowned names like Formula 1, PGA Tour, Davis Cup, Billie Jean King Cup, and the British Museum.

How to invest with Rosland Capital? 

Investing in a gold-backed IRA with Rosland Capital is easy and clear. Here’s a step-by-step guide:

Step 1: Learn about Precious Metals IRA

A Rosland Capital representative explains how a precious metals IRA works. This helps you decide if it’s the right choice for you.

Step 2: Get Required Forms

If you choose an IRA, your representative sends you necessary forms from Equity Institutional (the IRA custodian) and Rosland Capital’s customer agreement.

Step 3: Set Up Your Account

Once you sign the forms, your Rosland Capital rep creates an account for you, while Equity sets up your IRA. You’ll discuss options like qualifying coins.

Step 4: Become a Client and Pay Fees

You officially become a client of Equity and cover all associated fees, including administration and storage.

Step 5: Receive Distributions in Metals

At 73, when you need to take distributions, you can receive them in physical precious metals.

This process ensures transparency and makes investing in a gold-backed IRA with Rosland Capital straightforward.

Rosland Capital Pricing 

One-time Setup Fee:

Rosland Capital charges a $50 setup fee for customers initiating their precious metals investment journey. This fee covers the initial administrative tasks associated with setting up an account.

Annual Upkeep Fee:

Customers should be aware of an annual upkeep fee amounting to $100. This fee contributes to the ongoing maintenance and administrative costs associated with managing precious metals investments through Rosland Capital.

Annual Storage Rates:

Annual storage rates are applicable, ranging between $100 and $150. The specific rate depends on the type of storage selected by the customer. It’s important for investors to choose the storage option that aligns with their preferences and needs.

Statement Fees:

For customers opting for paper copies of their statements, there is an additional fee of $40. However, those who choose the eco-friendly route and enroll in eStatements (digital copies) are exempt from this charge. This provides flexibility for customers to choose their preferred statement format.

Storage Costs:

In most cases, customers should be prepared to incur additional costs for storage. Precious metals storage is a critical aspect of maintaining the integrity and security of the investment. The costs associated with storage contribute to the secure preservation of the physical assets.

These fees and pricing details are essential considerations for investors evaluating Rosland Capital as their precious metals investment partner. 

It’s advisable for potential investors to thoroughly review and understand these fees to make informed decisions aligned with their financial goals.

Rosland Capital Customer Support

If you need assistance, Rosland Capital’s customer support is available Monday to Friday from 7:00 am to 6:00 pm PST. You can reach them by calling 888-628-9656 or emailing [email protected]. 

For those in the Los Angeles area, there’s an option to visit their location at 11766 Wilshire Boulevard, Suite 1200, Los Angeles, CA 90025. Alternatively, you can use the contact form on their website to get in touch. However, the response time is not specified.

Rosland Capital Customer Reviews

With over 14 years in the industry, Rosland Capital has accumulated numerous client reviews across platforms, showcasing both praise and complaints.

Rosland Capital BBB:

On the Better Business Bureau (BBB) page, Rosland Capital holds an impressive 4.69 out of 5-stars rating based on nearly 300 customer reviews. The A+ rating from BBB underscores the company’s commitment to service quality, according to customer feedback.

Additional Reviews:

Reviews on platforms like Trustpilot and Business Consumer Alliance (BCA) vary. BCA rates Rosland Capital AAA, the highest rating, while Trustpilot shows a 2.9 out of 5 stars at the time of this review.

Feedback Overview:

While many reviews praise the company’s experience and professionalism, some complaints, especially regarding unsolicited calls, are evident on platforms like BBB, Trustpilot, and Ripoff Report. Prospective clients should consider these reviews alongside other factors when evaluating investment options.

It’s essential to conduct thorough research and weigh various feedback sources to make informed decisions.

What is the reason for the lack of lawsuits against this Gold IRA company?

Rosland Capital is a legit gold IRA company. Here are the reasons why they are trusted:

1. Reputation for Trustworthiness: Rosland Capital has built a strong reputation as a trustworthy and reputable precious metals dealer. They have garnered the trust of many clients over the years.

2. Knowledgeable Experts: The company boasts a team of knowledgeable experts who provide valuable insights and guidance to clients seeking to invest in precious metals. Their expertise is highly regarded in the industry.

3. Exceptional Customer Service: Rosland Capital places a strong emphasis on providing exceptional customer service. They offer personalized consultations and support, ensuring that clients receive tailored guidance and feel confident in their investment decisions.

4. Educational Resources: Rosland Capital is committed to educating its clients. They provide a wealth of educational resources, including informative articles, market insights, and tutorials, empowering investors to make well-informed choices.

5. Transparent Pricing: The company maintains transparency in its pricing and fees, ensuring that clients have a clear understanding of the costs associated with their investments. This commitment to transparency fosters trust and confidence.

6. Secure Storage Solutions: Rosland Capital offers secure storage options for clients who prefer not to store their precious metals at home. Their dedication to safety and security ensures the protection of clients’ assets.

7. Diversified Investment Options: In addition to gold and silver, Rosland Capital provides opportunities for clients to invest in other precious metals like platinum and palladium, offering further diversification options.

8. Global Recognition: Rosland Capital is recognized and respected globally as a trusted source for precious metals investments. Their reputation extends beyond national borders, adding to their credibility.

9. Retirement Savings Preservation: Rosland Capital excels in helping clients preserve the value of their retirement savings. This is particularly vital for retirees or individuals nearing retirement who aim to secure their financial future.

10. No High-Pressure Sales: Clients appreciate that Rosland Capital does not employ high-pressure sales tactics. Instead, they focus on providing information and guidance, allowing clients to make well-informed investment decisions at their own pace.

11. Trustworthiness and Reliability: The company has established a strong reputation for trustworthiness and reliability in the precious metals industry. Many clients have had positive experiences and felt secure in their investment journey with Rosland Capital.

12. Recognition and Awards: Rosland Capital has received industry awards and recognition, underscoring its dedication to delivering high-quality services and exceptional customer satisfaction.

In conclusion, Rosland Capital’s commitment to expertise, customer service, transparency, education, and security has positioned it as a trusted partner for individuals seeking to invest in physical precious metals as part of their financial strategy. These qualities contribute to their positive reputation in the industry.

Rosland Capital Complaints and Reviews You Must Read:

Here, the reviewer says that Heather Ho, the representative at Rosland Capital Capital LLC, proved to be incredibly responsive, thorough, and knowledgeable. They surpassed any other representative the user had ever dealt with for financial transactions.

They further add that Heather’s meticulousness with every detail was remarkable. She assisted her customers in making product choices and seamlessly handled the entire transaction process, from start to finish, including delivery. Heather diligently kept her metal buyers informed about the progress of their orders, regularly reaching out to them through calls or texts.

Also, the reviewer says that Heather would even call the customer the day before and the day of delivery to ensure that the entire order was received. The user claimed to have personally utilized Heather Ho as their representative for Rosland Capital LLC on four occasions since 2021, for both their own and their mother’s metal purchases. Heather assisted him in rolling over his federal retirement 401k to a gold and silver IRA backed by precious metals.

The entire process went smoothly and without any problems. The user found the service to be exceptional, prompting them to repeatedly return to their trusted expert at Rosland Capital LLC. Heather was recommended to some of their friends, and she even assisted them in making their purchases.

The reviewer begins their praises of Rosland Capital with saying that they were 81 years young that day. Purchasing precious metals had always been a lifelong wish for them. They wanted something they could touch. Heather Ho reached out to the user and during their initial conversation, Heather showcased an impressive understanding of her product, explaining it in a manner that was easily comprehensible to the user.

They informed her of their desires so she could provide an explanation of the advantages and disadvantages. She expressed herself in clear and straightforward English.She was someone that the user would always keep in contact with for many reasons.

This Rosland Capital client says that their representative was truly remarkable. He possessed a vast amount of knowledge. Having spent decades at the Board of Trade in Chicago, his expertise in precious metals was unparalleled. The user trusted his knowledge above all when it came to purchasing gold. They thoroughly enjoyed engaging in insightful conversations with him, picking his brain about the market and its future direction. They lived in crazy times and working with John was extremely reassuring.

Here’s another review praising Rosland Capital. Here, the reviewer says that Heather Ho, who worked at Rosland Capital, was highly skilled in managing precious metal accounts. She had a strong grasp of her subject matter and was always eager to educate newcomers and individuals with limited knowledge about the advantages and disadvantages of investing in precious metals.

She consistently demonstrated trustworthiness and dependability. Her work ethic and customer service were superb. Heather quickly became their friend as they began to work with her and placed their first few orders with Rosland Capital.

There are tons of such Rosland Capital reviews available.

Conclusion: Rosland Capital Reviews

Rosland Capital presents itself as a reputable player in the precious metals investment landscape. With a 14+ year industry presence, the company offers a range of products and services, including the option to invest in gold IRAs.

While positive reviews highlight the company’s professionalism, expertise, and diverse product offerings, it’s crucial to acknowledge some negative feedback. Complaints, particularly regarding unsolicited calls and customer service, have been noted in various platforms like BBB and Trustpilot.

Prospective investors are encouraged to conduct thorough research, considering both positive and negative reviews alongside other factors. 

Ultimately, individual experiences may vary, and it’s essential to make well-informed decisions aligned with your specific investment goals and preferences.

I hope you found this guide on Rosland Capital lawsuit and reviews helpful. If you want to open a gold IRA, check out this detailed gold IRA guide.

Rosland Capital FAQs

1. What is Rosland Capital?

Rosland Capital is a company that lets individuals invest in gold, silver, platinum, and palladium bullion and coins. They also assist in setting up precious metal IRAs for various investment needs.

2. What types of precious metals does Rosland Capital offer?

Rosland Capital typically offers various gold and silver products, including coins and bars. They may also provide platinum and palladium options for portfolio diversification.

3. How can I purchase precious metals from Rosland Capital?

You can buy precious metals from Rosland Capital by contacting their sales representatives through phone or their online platform. Information about available products, pricing, and payment options is usually provided.

4. Can I include precious metals in my IRA with Rosland Capital?

Yes, Rosland Capital usually helps investors set up self-directed precious metal IRAs, allowing inclusion of eligible gold, silver, platinum, and palladium products in retirement accounts.

5. Is there a minimum investment requirement with Rosland Capital?

Minimum investment requirements may vary based on specific products and services. Different products, like certain coins or bars, may have varying minimum purchase quantities.

6. How are my precious metals stored with Rosland Capital?

Rosland Capital may offer secure storage options, including private vaults or shipment to your designated location, based on your preference.

7. What fees are associated with purchasing from Rosland Capital?

Fees might include product costs, shipping charges, and potential administrative fees for services like IRA setup or storage. It’s important to inquire about all fees before making a purchase.

8. How do I sell my precious metals if I choose to do so?

You can usually contact Rosland Capital’s sales representatives to inquire about the selling process, current market prices, and any associated fees.

9. Is my investment in precious metals with Rosland Capital secure?

Rosland Capital typically emphasizes transaction and storage security, providing information about measures taken to ensure product authenticity and customer investment safety.

10. How can I stay updated on the market performance of precious metals?

Rosland Capital might offer market insights and updates on their website or through customer communications. They may also provide resources or recommendations for staying informed about the precious metals market.